Do you know what version of RoastPATH you are on?

Hi Toasted Roaster - You may need to update your app. To see the version you currently have installed, view the 'About' section under the main menu in the app (upper left corner).

Thanks Angie... I'll check the version tomorrow morning when I'm back in the shop again

Hi Angie

Version of the app was 1.0.89.0. I just updated and we're now at version 1.0.92.0. I have a bunch of roasts to do this morning so I'll see how it goes and keep you posted.

Thanks!
-Scott

Okay, with the app updated this morning, we're still seeing the dropouts. I even went in and deleted the roaster configuration and recreated it and bounced RoastPATH a few times. I'm a few roasts in and we're still seeing the issue. Our read frequency is currently set to 3 seconds.

Pic from a roast completed just a minute ago...

Thanks!

Any other possible suggestions?

Hi Toasted Roasters,

I'm currently focusing on making this better. I've made changes to retroactively fix this by ignoring these drop outs as bad data on roast review. I will also be updating the way the app communicates with Modbus. Hopefully we will have this sorted out and published soon!

I have the same issues. What I did as a bandaid was hooked up a phidget that I used with my sample roaster.

Hey guys, thank you so much for your patience with this issue. I've just updated the web portal to ignore these dropouts on roast review. You should now be able to look at your previous roasts on the website and see a clear chart. We will be testing the fix in the app next week and will get it out as soon as possible.

Cole // RoastPATH said:

Hey guys, thank you so much for your patience with this issue. I've just updated the web portal to ignore these dropouts on roast review. You should now be able to look at your previous roasts on the website and see a clear chart. We will be testing the fix in the app next week and will get it out as soon as possible.

Hey Cole,

Curious if there are any additional updates on this. Sounds like you guys are getting close to a fix, which would be great! :)

This issue has been fixed and will go live with the next update. The update will also include the ability to turn on/off the automatic detect of drop that some users are seeing due to the drop-outs in communication. We hope to publish before the end of this week. If you have further questions, let me know. Thanks again for your patience on this issue.

Our last few roast days have been great. The issue seems to be gone now. Great job folks! :D

I am curious though if the problem has been corrected or if the symptom has just been hidden. One issue with the spikes was that if they occurred near the turn, the turn would not be captured. If they occurred any time after first crack, they would cause RP to click the drop button.

Although the spikes are no longer seen on the screen during the roast, we are still seeing issues with the turn not being captured so I'm wondering if the issue with the modbus were corrected or if the dropouts are still occurring but simply no longer being displayed on screen.

Side note... our 500gr machine with the phidget is working perfectly with RP.

Hi Toasted Roasters,

Check your settings. There is a new option to turn on/off the automatic roast events. It is possible/likely these are defaulted to "off" with the update from the old version to the new version. Let us know if that was the issue.

Nice! The auto-turn option was indeed unchecked.

Thanks!