RoastPATH® Help     Portal Dashboard Broken

2024-12-02 14:08

Portal Dashboard Broken

it seems the landing page is broken for me on the portal dashboard.

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2024-12-02 14:29

Hi @bassmasteraj

Thanks for letting us know, sorry you are experiencing an issue. Try logging out and then log back in.

If you can't log out from the user dropdown, use this direct link to Log out.

If the issues persist, let us know by emailing support.

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2024-12-02 14:59

No problem. It’s broken on multiple devices and pcs. It’s been awhile too. It’s a 500 error. It’s not bothering me just letting you guys know.

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2024-12-03 15:51

Thank you for bringing this to our attention AJ. Our team took a look and after a bit of digging we were able to fix the issue.

I'd like to thank you again, as investigating this issue initiated improvements to our debugging infrastructure and process.

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