Hey Everyone - this morning our team made an update to the app that may require some users to un-install and reinstall the RoastPATH app. If you are unable to run the app - if the Bridge is crashing or if you are unable to connect to your roaster - un-installing and reinstalling the app should solve your issue. We are investigating why the upgrade process broke the connection between the application and roaster. We have not encountered this issue in the past and are working to find a solution that avoids it going forward.

1. To un-install RoastPath, click the windows button and search for RoastPath. Right click on the app and select uninstall.

2. To reinstall RoatPath follow this link to open the store app and reinstall.

You will not lose any information by uninstalling. Once you reinstall and sign in again, all of your greens, coffees, roasts, roasters, everything will be available again.

Thanks for your help with this. We appreciate your patience!

Hi Meg @blkcitycoffee - This appears to be fixed as of this afternoon. Let us know if you're still having an issue? Hope you are well!

Hi @DefinedCoffee - I just spoke with Karsten & the dev team and it sounds like this has been fixed about an hour ago. Let us know if you're still seeing an issue? Thanks!

Hi Mike & Amy - Glad to see you here!