RoastPATH® Help     Roast Reference Not Loading

2023-08-19 09:33

Roast Reference Not Loading

Having a problem today when trying to load a roast reference, we can select a profile but it does not load. We have tried multiple computer from W10 & W11 with the same results. We have even tried to uninstall and reinstall.

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2023-08-19 10:44

Hi Dan.

If you are on a Mac, take a look at this: RoastPATH - RoastPATH not loading underlay on MacOS version

It sounds like Jamie or or Amy may have found a solution. If you are on PC, maybe try the most current test version.

I'll open a support ticket and ask Karsten to check in with you on Monday.

Steve

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2023-08-19 12:04

Thanks Steve, We are on Windows. I'm having issues side loading an order versions as my machine does like the certificate not signed.

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2023-08-21 12:27

Hi Dan,

Are you still experiencing the issue with underlays not loading?

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2023-08-21 13:16

Yes we are. Although I did find that couple do load but there's quite a few are having problems

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